• #1 : Alert Remediation, where automation is used to monitor specific situations, and react automatically. This is also the introduction post to the series
  • #2 : Maintenance tasks, where recurring tasks are being handled in a consistent and automated manner, triggered manually or when a specific condition is met
  • #3 : Provisioning and Change Management Automation, where automation handles backend processing or user requests from a service catalog or any provisioning process worth automating in your context
  • #4 : Cross-technology integration. Here automation can be used to integrate otherwise silo’d technologies, or help in better together and migration scenarios (integrate a monitoring solution to a manager of manager, or into a ticketing solution)
  • #5 : “Miscellaneous” scenarios, like dynamic resource allocation, and new user onboarding as examples







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